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Frequently Asked Questions
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When is Support Available?

NAIS Help Desk's standard operating hours are as follows:

  • Weekdays: 8 AM - 4 PM Central Time (supported)
  • Weekdays Mon-Thu: 4 PM - next day 8 AM Central (supported after 8 AM next day)
  • Weekends: Fri 4 PM - Mon 8 AM Central (supported after 8 AM Mon)
  • Holidays: (supported 8 AM next bus. day)

Emails received during the supported hours will be responded to within two hours.
On Weekdays after hours, or Weekends and Holidays you will be contacted the next business day.

What is NAIS?

The NASA Acquisition Internet Service (NAIS) is a World-Wide Web (WWW) service, from which industry has immediate access to current acquisition information over the Internet. NAIS is a feeder system for Federal E-Gov Systems like the Federal Business Opportunities (FBO). NAIS provides industry links to reference information such as Regulations, Clauses, Provisions, Handbooks and Guidance Documents. NAIS also provides industry a central location to find each NASA field Center's Procurement home page. Additionally, NAIS provides NASA Procurement professionals with a suite of procurement tools for internal use.

What are the minimum software and system requirements to view and utilize the NAIS features?

You must utilize Internet browsers at their latest version level. The minimum video resolution should be 800x600 at 256 colors or larger. Any older versions of Internet browsers or lower video resolutions can produce unpredictable results and are 'not' supported. The solicitation documents available on NAIS are in common MS-Office formats that can be downloaded and used in most word processing applications to build your proposals. In case you have trouble viewing documents downloaded from the NAIS, we link to several helper applications.

What do I get from NAIS?

Acquisition forecasts, regulations, forms, and small business assistance. All NASA synopses and all competitive solicitations over $25,000 are posted on the FBO.

Where can I find NASA and other federal acquisitions on the Internet?

For competitive NASA acquisitions over $25,000 go to FBO. Other federal acquisitions can also be found at FedBizOpps.

Many federal agencies have their own acquisition sites, which are linked from the Federal Acquisition Jumpstation.

What is the Federal Acquisition Jumpstation?

The Federal Acquisition Jumpstation provides "hotlinks" to all federal procurement information on the Internet. From this Internet site you can link to departments and agencies throughout the government to retrieve acquisition forecasts, announcements, solicitations, how-to guides, small business assistance information, plus federal acquisition regulations. This site is continually updated to add more links as new acquisition sites spring up on the Internet. Today, the Federal Acquisition Jumpstation is recognized as the "front door" to all federal procurement sites on the Internet.

Why Internet and World-Wide Web?

With the Internet and World Wide Web, companies can retrieve electronic solicitations immediately upon release, avoiding several days of document reproduction and mail time.

Where can I find procurement forms?

We maintain many procurement forms on-line at the Ames Procurement Forms page.

Where can I find points-of-contact for procurements?

NASA procurement points-of-contact can be located on each center's procurement home page, all linked from our NASA Center Procurement Sites page.

Where can I find descriptions of awards and active contracts?

Many recent contract awards are publicized on the FBO. Summary-level information of all active NASA contracts can be retrieved via the NASA Procurement Data View on-line query.

How do I submit unsolicited proposals?

For submitting unsolicited proposals, you should follow the guidance located here: Guidance for the Preparation and Submission of Unsolicited Proposals.

How can I find a particular NASA synopsis of an acquisition?

Begin at the FBO site. From this point you can browse the library of acquisition listings or search based on specific criteria and key words.

How can I get specific contract and grant information?

Summary-level data can be found via the NASA Procurement Data View on-line query. Additional information may be requested through the appropriate Freedom of Information Office.

Where can I find federal regulations relating to NASA procurements?

You can link to the regulations at the Procurement Reference Library.

How can I find out about more ways to do business with NASA?

Visit each NASA Center Procurement site linked from our NASA Center Procurement Sites page. Each site contains points-of contact for assistance. "How To do Business with the NASA Centers" page. For Small Businesses, visit the Office of Small and Disadvantaged Business Utilization.

Is there a cost associated with using NAIS?

There is no charge for using the NASA Acquisition Internet Service.

What kind of educational information is available from NASA?

Visit NASA's educational resources site.

What kind of job opportunities are available at NASA?

Visit the NASA Jobs site for more information.

Where can I get general information on NASA?

Visit the NASA Public Affairs Office.

NOTE: If you have related questions that are not answered here, send them to our Technical Support.

Questions regarding a specific procurement action should be addressed to the point-of-contact listed in the particular acquisition.

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Owner: Jamiel Charlton | Technical Support | NASA Privacy Statement
Section 508 Compliant | Last revised: April 18, 2017 by RHK